Job Description

Job Description

Job Description

Where Modern Elegance Elevates the Vancouver Waterfront
The AC Hotel Vancouver Waterfront—featuring panoramic river views, sophisticated meeting spaces, and a full, modern food-and-beverage program including the signature Ondus restaurant—is seeking an experienced, forward-thinking General Manager to lead our dynamic property. Perfectly situated in the heart of Vancouver’s thriving waterfront district, the hotel blends European-inspired design with the vibrant energy of an urban destination. This is more than a leadership role—it’s an opportunity to shape the guest experience at one of the region’s most exceptional hotels.

About the Role
As General Manager, you will serve as the strategic and cultural leader for the hotel and the complete food-and-beverage program. You will oversee all departments and collaborate closely with ownership to uphold the AC brand’s refined standards while driving innovation, enhancing the culinary and guest experience, and identifying opportunities for continued growth.

Key Responsibilities

• Lead day-to-day hotel operations with a focus on guest satisfaction, quality standards, and financial performance
• Inspire and manage department heads and team members to deliver consistently outstanding service
• Foster a collaborative, respectful, and guest-centric culture
• Oversee budgeting, forecasting, and financial reporting in alignment with business goals
• Maintain and elevate brand standards and property presentation
• Partner with the team to maximize occupancy, events, and seasonal promotions
• Ensure compliance with all safety, labor, and hospitality regulations
• Serve as the primary liaison between the hotel and ownership, providing updates and strategic input

What We Are Looking For

• Proven leadership experience as a General Manager or Assistant GM for 3+ years (Marriott experience a plus)
• Strong operational and financial acumen
• Exceptional communication, interpersonal, and problem-solving skills
• A hands-on leadership style with the ability to motivate and develop teams
• Passion for guest service and creating memorable experiences
• Familiarity with food & beverage
• Knowledge of the Pacific Northwest hospitality market is preferred

Why Join Us?

• Be part of a celebrated property with deep roots in the community and glowing guest reviews
• Lead a dedicated team that takes pride in their work and in the hotel’s legacy
• Competitive salary and bonus structure
• Team Member Hotel Discounts
• Benefit packet includes Medical, Dental, Vision, Employer Paid Life Insurance, and 401(K) after one year of employment

EEO Statement

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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