Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

anN1R1c2K1pTSFVGMThaZWNFZlFpd2N1bWc9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:

  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts

Preferred Requirements:

  • Prior telephone/call-center experience focused on emotional support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Part time, Second job, Work at office, Remote work, Shift work,

Similar Jobs

Galileo Learning

Summer Camp Site Director, Menlo Park (San Francisco) Job at Galileo Learning

 ...Description Galileo Learning brings best-in-class educational programs to tens of thousands of kids each year through 75+ inperson summer day camps across the country. Galileo is an educational innovation camp working with kids in K-8 education. We believe the world needs... 

Slumberland Furniture

Warehouse Manager Job at Slumberland Furniture

 ...empathetic, developmental, and respectful fashion. Essential Functions and Accountabilities: Management of delivery system and a warehouse system Plan, implement, and maintain a delivery system i.e. deliveries to customer homes, warehouse and store customer pickup... 

CQ Insulation

Production Supervisor Job at CQ Insulation

This person will be responsible for: Supervise, lead, and inspect work progress from crews in accordance with jobsite safety, schedules, and requirements, Assist in screening/filtering applicants and hiring workforce personnel, Train and enforce safety and regulatory...

Atlas Search

Gastroenterology Physician Assistant Job at Atlas Search

 ...varies depending on years of experience) We are seeking a skilled and dedicated Nurse Practitioner (NP) or Physician Assistant (PA) to join our client s Gastroenterology (GI) practice. The successful candidate will provide comprehensive care to patients with... 

Walmart Inc.

(USA) Senior, Data Scientist Job at Walmart Inc.

 ...'ll do... The Personalization team at Walmart works on the mission to provide delightful...  ...optimization models) that offer timely and personalized recommendations based on...  ...Job Description can be made available as part of the hiring process. At Walmart, we...