Retail Customer Engagement Coordinator Job at HomeGoods, Montana

aXMyRlhLT2JTWGNJMThGYWZFTFFod01tblE9PQ==
  • HomeGoods
  • Montana

Job Description

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.  

Job Description:

Opportunity: Grow Your Career.

Leads the frontline to promote a “Highly-Satisfied” customer experience while driving customer loyalty. Helps develop high-performing teams through training and mentoring of Associates on frontline execution of all register transactions. Acts with integrity to adhere to company policy and procedures. Promotes a culture where everyone feels welcomed, valued, and engaged. Has a strong desire to achieve team and individual results. Available and willing to work in multiple areas of the store as needed

  • Promotes a “Highly Satisfied” customer experience
  • Drives customer loyalty through programs and initiatives
  • Addresses customer concerns and issues promptly
  • Updates Associates on current customer experience feedback, goals, and company initiatives
  • Trains and mentors all Associates on Policies and Procedures
  • Provides recognition and constructive feedback on cashier performance
  • Maintains and monitors cash controls including change fund
  • Adheres to all labor laws and meal and break period policies
  • Assigns registers and coordinates breaks to ensure optimized coverage at frontline and sales floor
  • Audits and approves paperwork
  • Maintains cleanliness, recovery, and organizational standards throughout the frontline
  • Monitors all frontline equipment, communicating issues to management
  • Executes and adheres to Company directives
  • Maintains and upholds merchandising standards within the queue-line
  • Adheres to all operational, merchandise, and loss prevention policies and procedures (i.e. merchandise ticketing, EAS tagging - if applicable, and coding standards)
  • Ensures proper and timely handling of damages and Mark out of Stock
  • Promotes a safe environment, reporting any type of safety hazard in the store
  • Other duties as assigned

Who We’re Looking For: You.

  • High School graduate or equivalent degree preferred
  • Available to work flexible schedule including evenings and weekends
  • Able to work as a team member
  • Excellent interpersonal skills
  • Exceptional customer service skills
  • Able to lift heavy merchandise with/without reasonable accommodations
  • Able to train and provide direction to others
  • Able to run a register/handle money
  • Must be able to handle confidential information with discretion
  • Experience as a coordinator or previous retail/supervisory experience preferred

Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

1495 Hwy. 17 Wando Crossing

Location:

USA HomeGoods Store 0227 Mt. Pleasant SC

This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Tags

Hourly pay, Holiday work, Temporary work, Local area, Home office, Flexible hours, Afternoon shift,

Similar Jobs

ReMatter

Customer Success Manager Job at ReMatter

 ...business runs. As we continue to grow, we are seeking a dynamic Customer Success Manager to drive product adoption and customer...  ...retention rates through exceptional customer engagement. This is a remote role and reports to our Director of Customer Experience.... 

Careermentors

Frontend Web Developer Job at Careermentors

&##128204; JD#TOPTECH-014 | Frontend Web Developer W2 Exclusive &##128205; Location: Ohio Metropolitan Area (Onsite, 5 Days/Week)&##128188; Employment Type: W2 Contract Only &##129504; Experience Level: 5+ Years of Professional Frontend Development &##12819... 

Nebraska Staffing

Security Officer - Unarmed Driver Job at Nebraska Staffing

 ...Security Officer - Unarmed Driver Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of... 

Crystal Clear Building Services

Office/Medical Cleaning - 2nd Shift (Sat & Sun 3:00pm-11:30pm) Job at Crystal Clear Building Services

 ...for the past 28 years. Job Description Clean and sanitize patient rooms, waiting areas, and staff office Dust and wipe down surfaces, including...  ...concerns to the supervisor $14.00 hr. Part time weekends only - Saturday and Sunday 3:00pm-11:30pm Set... 

KBR

Integration Engineer Job at KBR

 ...Title: Integration Engineer Belong. Connect. Grow. with KBR! KBR is seeking an experienced system integrator with strong skills in the full range of system development and integration, from CONOPS to system testing and acceptance. Why Join Us? ~ Innovative...