Job Description

Join to apply for the Security Officer - Dispatcher (H) role at University of Miami Miller School of Medicine

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Join to apply for the Security Officer - Dispatcher (H) role at University of Miami Miller School of Medicine

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The University of Miami/UHealth Department of Public Safety has an exciting opportunity for a full-time Security Officer-Dispatcher.

Core Job Summary

The Security Officer - Dispatcher provides a safe and secure environment for students, staff, customers, visitors, and persons conducting business in an assigned facility by continually looking for situations that could interrupt the normal business flow and taking immediate steps to eliminate the risk. Additionally, the Security Officer - Dispatcher (H) engages in loss and crime prevention activities to protect University assets.

Core Responsibilities

• Controls building access and property removal.
• Maintains civil law and order and assists in prevention of damage due to fire, theft or negligent acts.
• Monitors in-coming calls from all campus buildings.
• Monitors and dispatches officers to different types of calls and emergencies.
• Monitors security breaches, perimeter breaches, and temperature alarms from all medical campus and satellite buildings.
• Assists with all emergency calls for assistance and disasters.
• Observes campus activity to maintain a safe and secure campus environment.
• Provides verbal intervention techniques and de-escalate situations, if necessary.
• Assists with emergency calls by notifying Miami Fire Rescue, PD-1 Officer on campus or Miami Police Department.
• Maintains daily shift logs and good communication with shift supervisor, lead officer and FTO officers.
• Takes remedial and corrective steps and notifies management of all abnormal conditions. Prepares reports and incident documentation as necessary.
• Assists staff, students, patients, and visitors by providing directions and other relevant assistance.
• Monitors unauthorized individuals or calls the police.
• Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

Core Qualifications

High School diploma or equivalent

Minimum 5 Years Of Relevant Experience

Knowledge, Skills, and Attitudes:

• Skill in completing assignments accurately and with attention to detail.
• Ability to handle difficult and stressful situations with professional composure.
• Customer service skills required to handle all levels of personnel, patients, and visitors.
• Ability to communicate effectively in both oral and written form.
• Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
• Ability to process and handle confidential information with discretion.
• Ability to work evenings, nights, and weekends as necessary.
• Ability to work independently and/or in a collaborative environment.
• Proficiency in computer software (i.e., Microsoft Office).
• Commitment to the University's core values.
• Ability to operate a motor vehicle

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status

Full time

Employee Type

Staff

Pay Grade

H7

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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Job Tags

Full time, Temporary work, Work experience placement, Work at office, Immediate start, Worldwide, Relocation package, Shift work, Weekend work, Afternoon shift,

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