Job Description

Quicken is the leading solution for personal finance management software and is committed to helping people lead healthy financial lives. For over 40 years, more than 20 million customers have relied on Quicken to help them take control of their finances.

We continue to focus on delighting customers and making Quicken products the most used, most loved, and most effective personal finance software that our customers can access and manage their financial lives, anywhere, anytime, and on any device.

This is an opportunity to work at a customer-driven company with a collaborative team that values technical excellence, innovation, and creativity while working together and having fun!

Job Summary

We are looking for a dynamic Senior Technical Product Manager for Aggregation to join our team at Quicken.This pivotal role will manage relationships with data aggregators such as Intuit, Plaid, and Finicity, ensuring seamless integration of banking data into our products. We have several new products on the way, and you will be able to make a big impact at Quicken!

Responsibilities

Data Aggregation Management & Partner Relations

• Serve as the primary point of contact for data aggregators (Intuit, Plaid, Finicity, MX, Yodlee), ensuring optimal service levels, performance, and uptime.
• Lead contract negotiations, SLA management, and performance reviews with data providers to drive continuous improvements.
• Stay ahead of industry trends in Open Banking, data aggregation, and banking regulations (PSD2, FDX, GDPR, CCPA, etc.) to proactively adapt strategies.

Integration & Cross-Team Coordination

• Coordinate across engineering, product, customer care, and compliance teams to drive initiatives around data integration, quality improvements, and troubleshooting.
• Work with development teams to optimize API performance, authentication flows, and data reconciliation processes for seamless financial data syncing.
• Own the aggregation roadmap, balancing technical feasibility, partner capabilities, and user needs.

Quality, Performance & Monitoring

• Define and own key metrics for aggregation performance, including data accuracy, API uptime, transaction success rates, and user impact metrics.
• Ensure real-time monitoring and alerting systems are in place to detect and resolve data disruptions quickly.
• Partner with engineering to implement scalability, redundancy, and security best practices in aggregation infrastructure.

Customer Insights & Continuous Improvement

• Gather insights from customer feedback, support tickets, and product usage data to identify pain points in bank connectivity and data aggregation.
• Collaborate with customer care and product teams to proactively address user concerns and enhance the account linking and transaction reconciliation experience.
• Develop a continuous improvement framework to drive data reliability, transaction categorization accuracy, and user trust in financial data.

Qualifications

• 5+ years of experience in Technical Product Management or Program Management in fintech, banking, or financial data aggregation.
• Strong background in API integrations, data aggregation, and financial data standards (FDX, Open Banking, OAuth, Webhooks, JSON).
• Experience working with data aggregators (Intuit, Plaid, Finicity, MX, Yodlee, or similar).
• Knowledge of banking connectivity challenges, data normalization, and fraud prevention.
• Proven ability to manage multiple stakeholders and cross-functional teams across engineering, product, compliance, and customer support.
• Experience in defining KPIs, implementing monitoring systems, and troubleshooting performance issues.
• Strong analytical mindset with the ability to use data-driven insights to drive decision-making.
• Bachelor’s degree in Computer Science, Engineering, Business, or related field (MBA preferred).

What we offer

• Competitive salary and performance bonus
• Fantastic culture, strong believers in Autonomy/Mastery/Purpose
• Customer-driven, we make money by building the best products for our users. No confusion about how to win – create amazing products!
• Ability to work with and lead incredible talent
• Build products that make a huge difference in people’s lives
• Work on a highly recognizable brand that defined the personal finance category

Quicken is committed to fair and equitable compensation practices. The actual salary offered is determined by factors unique to each candidate, including but not limited to years and depth of experience, relevant skills, and work location. This position's expected base pay range is $170,000 - $200,000.

Quicken is building a team of innovative and talented individuals passionate about helping people improve their financial lives. We care about our employees' well-being and pride ourselves on offering a fabulous range of benefits and perks. From comprehensive healthcare coverage, a 401(k) plan with a generous 5% match, fitness subsidies, education reimbursement, and onsite lunches, to name a few - we've got you covered! At Quicken, we believe happy employees are successful employees, so we're committed to creating a fun and supportive work environment that encourages personal and professional growth, recognizing that a thriving workforce is essential to our collective success! (Benefits and perks may vary based on location.)

Quicken is proud to be an equal opportunity employer and considers qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.

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