Sr ServiceNow Engineer Job at recruitAbility, Houston, TX

aGMrQVdxR2FTbllKME1KYmRrclVqZ1V2bUE9PQ==
  • recruitAbility
  • Houston, TX

Job Description

Are you a proactive, self-driven ServiceNow expert who thrives in dynamic environments and isn’t waiting for instructions to make an impact? We're looking for a ServiceNow Engineer IV who can independently troubleshoot complex scenarios, collaborate seamlessly with a team, and communicate confidently with both technical and business stakeholders.

If you come from a consulting background or have supported diverse environments, you'll feel right at home here

In This Role, You Will:

  • Champion User Experience: Design and deliver intuitive, user-centric workflows on the ServiceNow platform, enhancing usability across the enterprise.
  • Engineer Process Improvements: Use your process engineering expertise to streamline, optimize, and automate workflows that drive operational efficiency.
  • Develop Low-Code Solutions: Partner with business and technical teams to identify and implement low-code applications that solve real-world challenges.
  • Drive Adoption Through Feedback: Establish feedback loops with end-users to refine solutions and encourage broad adoption of ServiceNow tools.
  • Enable Success Through Training: Empower users by providing ongoing training, knowledge sharing, and support to foster a culture of continuous improvement.
  • Lead with Best Practices: Stay ahead of ServiceNow releases and solutions, apply ITIL/ITSM standards, and champion a “QA and Security First” approach.
  • Troubleshoot and Problem Solve: Tackle production issues proactively, working both independently and collaboratively to deliver timely solutions.

What You Bring:

  • Bachelor’s degree (or an equivalent combination of education and experience).
  • 8+ years of delivering IT solutions aligned to business needs.
  • 5+ years of ServiceNow development experience.
  • 3+ years specializing in ServiceNow UX design, building user-friendly interfaces and workflows.
  • Expertise in ITIL/ITSM, IAM standards, and full ITSM Pro capabilities, with a focus on improving employee experience.
  • Strong experience with white-glove and low-code process engineering.
  • Hands-on experience with ServiceNow automations and integrations (including Integration Hub and Automated Test Framework).
  • Solid understanding of Agile methodologies.
  • ServiceNow Certified System Administrator (Required).
  • Additional certifications (IT Service Management, Certified Application Developer) are highly preferred.

Ideal Candidate Profile:

  • Proactive and takes initiative without waiting for direction.
  • Comfortable working independently and owning complex issues from start to finish.
  • Skilled in communicating clearly and effectively with technical teams, business leaders, and non-technical users.
  • Brings a consulting mindset — adaptable, fast learner, and able to troubleshoot across diverse technical environments.
  • Thrives in collaborative team environments and contributes to shared goals.

Job Tags

Similar Jobs

Sanford Health

LPN - Licensed Practical Nurse - Dialysis - Worthington Medical Center - Full Time Job at Sanford Health

 ...Worthington, MN 56187, USA Shift: Day Job Schedule: Full time Weekly Hours: 40.00 Salary Range: $22.66 - $29.45 Union Position: Yes Job Summary The Licensed Practical Nurse (LPN) provides professional nursing care for patients of all ages.... 

PDS Tech Commercial, Inc.

FAA Aircraft Technician Job at PDS Tech Commercial, Inc.

 ...modifications with minimal supervision.+ Coordinate with MTL, STM, and the Inspection Department to ensure compliance with internal and FAA inspection and documentation requirements. Properly complete CMP cards, work order sign-offs, and other paperwork in a timely and... 

The Data Sherpas

Google Cloud Architect Job at The Data Sherpas

 ...We Are: We are a team dedicated to designing, implementing, and managing scalable, secure, and high-performing cloud solutions. As a Google Cloud Architect, you will play a key role in collaborating with engineering, development, and business teams to create innovative... 

Broward Children's Center

Preschool Teacher Job at Broward Children's Center

 ...Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.... 

Paramount Recovery Service

Camera Car Driver Job at Paramount Recovery Service

 ...customer partners the confidence of unparalleled professionalism in lender solutions. We are seeking highly motivated Camera Car Drivers to join our team. The successful candidate will be responsible locating vehicles and coordinating with Recovery Agents. Pay is hourly...