Job Description

Job Description

Job Description

Summary
Responsible for providing admission coordination services for patients to the facility, monitoring
admissions and responding to inquiries regarding status of the census. Involves numerous contacts
by phone and in person with internal and external people. Primary contacts are patients, families,
referral sources, health insurance companies and department staff.

Essential Functions

• Prepares required paperwork for each admission and obtains signatures from the patient or
  the patient's family; meets with patients to discuss benefits and hospital admissions prior
  to surgery.
• Verifies insurance benefits and pre-certifies all potential admissions to determine financial
  eligibility.
• Collects payments and completes patient financial folders/day sheets accurately.
  Responds to referral calls from other hospitals and physician offices.
• Answers and relays telephone calls, resolves routine inquiries and takes appropriate
  messages.
• Maintains an accurate surgery schedule within the department.
• Communicates with Nursing, Lab, Radiology, Surgery and all other departments on patient
  arrivals.
• Enters initial patient information in medical billing software system.
• Assists the scheduling manager, receptionist and medical records coordinator.
• Performs other duties as assigned.

Physical Demands
While performing the duties of this job, the employee is regularly required to talk or hear. The
employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach
with hands and arms.

Required Education and Experience

• High School graduate or equivalent (GED).
• Previous surgery scheduling experience required.
• Experience with patient admissions and verification of insurance coverage.

Required Skills and Certifications

• Professional verbal and written communication
  skills.
• Knowledge of insurance benefits and authorizations.
• Basic computer knowledge.
• Strong organizational skills and detail oriented.
• Ability to multi-task.

EEO Statement
Our corporation is committed to equal employment opportunity. We do not discriminate against
employees or applicants for employment on any legally-recognized basis ("protected class")
including, but not limited to: race, color, religion, national origin, sex, pregnancy (including
childbirth and related medical conditions), age, disability, citizenship status, status as a current or
former uniformed servicemember, genetic information, or any other protected class under
federal, state, or local law.

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