Team Member Job at Culver's, Manistee, MI

aTh5QlVxS1lTSGNFMjhGYmZVRFFpd1Vt
  • Culver's
  • Manistee, MI

Job Description

JOB SUMMARY

Provides personalized, exceptional guest service ensuring that every guest who chooses Culver’s® leaves happy.

ESSENTIAL FUNCTIONS


  1. Consistently provides excellent guest service and hospitality.
  2. Demonstrates proper personal hygiene and food safety practices consistently.
  3. Maintains a neat, well-groomed uniformed appearance.
  4. Follows restaurant policy on attendance, respectful conduct of team members and all other policies consistently.
  5. Assists guests with product knowledge and promotional information upon request accurately.
  6. Follows company safety standards at all times and looks out for the safety of other team members and guests.
  7. Handles guest comments promptly and courteously.
  8. Performs primary position responsibilities timely and accurately.
  9. Performs secondary position responsibilities timely and accurately, after the primary duties are accomplished.
  10. Assists with odd job responsibilities timely, upon manager on duty (M.O.D.) request.
  11. Prepares quality products while maintaining: portion control and presentation within service goal times.

QUALIFICATIONS

  • Flexible schedule
  • Reading and writing skills required
  • Communicates with guests, team and management
  • Maintains a sense of urgency
  • Demonstrates trained food safety knowledge

PHYSICAL ABILITIES

  • Stand Constantly
  • Walk Constantly
  • Sit Occasionally
  • Handling Constantly

TEAM MEMBER PERFORMANCE SUCCESS FACTORS

  • COMMUNICATION: Communicates well with team members and guests.
  • CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
  • DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges.
  • INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
  • PLANNING: Organized and able to establish priorities; delivers the desired results with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
  • COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
  • QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
  • ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.

Job Tags

Full time, Part time, Flexible hours,

Similar Jobs

Dills Destinations

Remote Travel Agent Job at Dills Destinations

 ...remote position. Start your Career Opportunity! As an at home Travel Agent , you will book vacations, including Hotels, flights and...  ...individuals who wants a career in the fast pace travel industry world. Responsibilities: -Book... 

Med-Trans Corporation

VFR Helicopter Pilot Med-Trans EG Job at Med-Trans Corporation

 ...your passion is flying and you want to work in an environment where every second counts, contact us today Were hiring a Helicopter Pilot to provide medical air transportation services to Med-Trans customers. Safety is a key pillar of our services This posting is for multiple... 

Apex Systems

Chemist Job at Apex Systems

 ...operate, and maintain lab equipment (e.g., reactors, filtration systems). Prepare chemical solutions, reagents, and samples. Perform...  ...chemistry, or circular economy systems. EEO Employer Apex Systems is an equal opportunity employer. We do not discriminate... 

Wend American Group

Assistant Manager Job at Wend American Group

 ...Effective time management, organizational skills, and communication skills are also essential. What else is in it for you? Same Day Pay Flexible Schedules Growth and Development Free Meals Retirement Plan (eligibility requirements) Group Health Insurance... 

Carta Healthcare

Intern AI Data Analyst Job at Carta Healthcare

 ...Intern AI Data Analyst As the Intern AI Data Analyst, you will support the Registry...  ...validation and quality assurance. This entry-level role sits at the intersection of healthcare...  ..., or related field (or equivalent experience)~02 years of experience in data analysis...