Job Description

Join to apply for the Travel Consultant role at AAA Auto Club Enterprises

Discovering the World One Member at a Time! A love of travel attracts many to this field, but success requires a passion for travel and the ability to bridge history, cultures, and cuisine. A Travel Consultant must have a strong sales drive, excellent organizational skills, attention to detail, the ability to multi?task in a fast?paced environment, proficiency with computers and various programs, and strong written and oral communication skills. Continuous learning and a commitment to excellent customer service are essential.

What does a AAA Travel Consultant do?

• Sells international and domestic travel packages including cruises, land packages, itineraries, air, car, and hotel.
• Shares knowledge and expertise from personal experiences or educational study trips.
• Develops long?standing relationships with members and builds referral and repeat business.
• Recommends tailored options to exceed members expectations.
• Cross?seels relevant products (e.g., AAA Member Rewards Credit Card) and provides theft referral support.

Benefits and Training

• Extensive training through The Auto Club University.
• Recognition programs and incentives (cash, trips, prizes).
• Company?sponsored IATAN cards for exclusive discounts.
• Personal travel opportunities at discounted pricing.
• Corporate insurance benefits.
• Paid educational study trips for career development.
• Quarterly incentives/bonuses for meeting production tiers.

Required / Preferred Skills

• A high school diploma is required; a 2? or 4?year college degree is preferred.
• Ability to pass a comprehensive criminal background check and drug screening.
• Minimum 2 years of successful retail sales, banking, or leisure travel agency experience in a goal?oriented environment.

Qualifications and Availability

• Travel is a passion, not merely a hobby.
• Availability to work most Saturdays and some evenings.
• Completion of the Travel Consultant Trainee program (requires some travel).
• Sales?driven mindset and goal?exceeding motivation.
• Computer savvyability to navigate multiple systems, web browsers, Microsoft Office, and a typing speed of at least 30?WPM.
• Strong organizational skills and comfort with paperwork.

Remarkable Benefits

• Health coverage (medical, dental, vision).
• 401(k) plan with company match and pension.
• Tuition assistance.
• Paid time off for community volunteer programs.
• Wellness program.
• Employee discounts on membership, insurance, travel, entertainment, and services.

Auto Club Enterprises is the largest federation of AAA clubs in the nation, with 14,000 employees in 21 states supporting 17?million members. Our success comes from a diverse team that delivers legendary, lifetime service.

AAA is an Equal Opportunity Employer.

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