Job Description

Role Overview

Discovering the World- One Member at a Time! A love of travel attracts many people to the field, but to succeed a Travel Consultant must be passionate about travel and the endless opportunities it brings to bridge history, cultures and cuisine. Successful Travel Consultants must have a strong sales drive, organizational skills with an eye for detail, ability to multi?task in a fast?paced environment, proficiency in navigating computers and programs, good written and oral communication skills and continuous learning.

Responsibilities

• Sells international and domestic travel packages including cruises, land packages, itineraries, air, car and hotel.
• Shares knowledge and expertise from personal experiences and/or education study trips.
• Develops long?standing relationships with members and builds referral and repeat business.
• Makes appropriate recommendations to ensure the trip experience matches members expectations.
• Cross sells relevant products such as AAA Member Rewards Credit Card and identify theft referrals.

Career Path & Development

• Extensive training through The Auto Club University.
• Regular recognition through company programs and incentives for trips, cash and prizes.
• Company?sponsored IATAN cards, providing exclusive travel consultant discounts.
• Personal travel opportunities at discounted pricing.
• Corporate benefits for insurance products.
• Paid educational study trips to promote career development.
• Quarterly incentives/bonuses for meeting production tiers.

Requirements

• High school diploma required, 2? or 4?year college degree preferred.
• Pass a comprehensive criminal background check and thorough urine drug screening.
• At least 2 years of successful retail sales, banking or leisure travel agency experience in a goal?oriented environment.

Qualifications

• Travel passion, not just a hobby.
• Available to work most Saturdays and some evenings.
• Successful completion of the Travel Consultant Trainee program (requires some travel).
• Driven by sales and exceeding goals.
• Computer savvy; navigate multiple systems, web browsers, Microsoft Office and type at least 30WPM.
• Strong, organized relationship with paperwork.

Benefits

• Health coverage: medical, dental, vision.
• 401(K) saving plan with company match and pension.
• Tuition assistance.
• PTO for community volunteer programs.
• Wellness program.
• Employee discounts: membership, insurance, travel, entertainment, services and more.

Equal Opportunity Employer

AAA is an Equal Opportunity Employer.

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