Job Description
At Mt. Olive Veterinary Hospital, our veterinarians are passionate about providing exceptional care and service to the families and pets in our community. We are seeking an experienced and motivated Practice Manager to join our team and help us continue that mission.
As the Practice Manager, you will serve as the financial and operational leader of the hospital. Working closely with hospital leadership and Community Veterinary Partners (CVP), you’ll ensure efficient daily operations, strong financial performance, and a positive, collaborative team culture. This is a hands-on leadership role that combines business acumen, team development, and client service excellence.
Key Responsibilities Human ResourcesOversee all HR functions, including recruitment, onboarding, training, scheduling, and performance management
Conduct performance evaluations and support department leads in staff development
Maintain compliance with OSHA, safety, and workers’ compensation requirements
Implement and update Employee Safety and Disaster Plans
Communicate hospital updates, policy changes, and client feedback to the team
Address and document personnel concerns and performance counseling
Partner with CVP and hospital leadership to ensure smooth daily operations
Respond promptly and professionally to client concerns, collaborating with the Lead Veterinarian and Regional Team as needed
Support hospital marketing initiatives in partnership with CVP and the Lead Veterinarian
Maintain a clean, safe, and well-equipped facility, coordinating repairs and maintenance as needed
Ensure compliance with all regulatory requirements (licensing, permits, radiation, etc.)
Oversee inventory control and ordering within budget parameters
Manage hospital communications, patient reminder systems, and practice management software
Lead or participate in staff and leadership meetings
Manage client communications and social media presence
Build and maintain community partnerships and referral relationships
Represent the hospital at local events to enhance visibility and client growth
Participate in budgeting, P&L reviews, and financial performance monitoring
Partner with the Regional Team to manage expenses and identify opportunities for growth
Process payroll and oversee banking, deposits, and vendor payments
Prepare regular business reports and ensure accuracy in financial records
3+ years of experience in veterinary management or other related role
Strong leadership, communication, and organizational skills
Demonstrated ability to build a positive team culture and deliver excellent client service
Financial management experience, including budgeting and reporting
Proficiency in veterinary practice management software (preferred but not required)
CVPM certification (preferred but not required)
Collaborative, compassionate team environment
Competitive salary and comprehensive benefits
Opportunities for professional development and career growth
A supportive culture focused on quality care and client relationships
Join a team that’s dedicated to making a difference in the lives of pets, their families, and each other.
Apply today and help lead our hospital to continued success!
SUPERVISORY RESPONSIBILITIES
The Practice Manager is responsible for managing all hospital team members.
REQUIRED EDUCATION & EXPERIENCE
3+ years Hospital management experience. College preferred.
CERTIFICATIONS, LICENSES, REGISTRATIONS
Certification in Veterinary Practice Management preferred but not required.
Community Veterinary Partner's mission is to bring joy to families by providing the best care possible for the pets they love. We know that when veterinary professionals have what they need to thrive, pets thrive too. That’s what CVP is all about: building a community that provides extraordinary care for all its members, no matter how many legs (or wings) they may have. CVP knows what's important to people and making sure they have what they need so they can focus on delivering great care is our priority. At the end of the day, we’re more than just pet people. We’re pet people people. More information is available at
Benefits:
#LI-KP1
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