Job Description

Description and Requirements

Work Location: On-Site - Sunnyvale, California

Job Status: Full time 

Work Schedule: Mon - Sat Start Date: ASAP

End Date: 12/31/2025 (TBD)

Join a groundbreaking project at the intersection of AI and audiology, collaborating with one of Silicon Valley's most iconic tech giants! TELUS AI is seeking a skilled Licensed Hearing Aid Dispenser to support our research team in Sunnyvale. In this unique role, you'll blend your expertise in ear impressions with cutting-edge AI technology, contributing to innovations that could reshape the future of personal audio devices. As our Precision Ear Modeling Specialist, you'll work in a dynamic environment known for its commitment to design excellence and user experience, interacting directly with study participants and creating precise ear impressions using advanced silicone molds. This position offers an exciting opportunity to apply your specialized skills in a setting where "thinking different" is not just encouraged, but expected. You'll be at the forefront of a project that bridges traditional audiology with next-generation technology, potentially influencing products used by millions worldwide.

Main Responsibilities:

• Create high-quality ear impressions using silicone molds, adhering to specific research protocols

• Engage professionally with study participants across diverse age groups (teenagers to seniors)

• Implement and maintain strict COVID-19 sanitization procedures between participant sessions

• Stay informed about the latest developments in hearing aid technology and industry best practices

• Represent the TELUS AI brand with professionalism and enthusiasm

Requirements:

• Active Hearing Aid Dispenser license in the state of California (proof required)

• Demonstrated experience in creating ear impressions

• Excellent verbal communication and interpersonal skills

• Ability to work both independently and collaboratively in a fast-paced environment

• Adaptability to rapid changes and evolving technology

TELUS Values:

TELUS recognizes and embraces the importance of values in our ever-changing workplace. To be successful, all applicants must demonstrate behaviors that are reflective of our values:

• We passionately put our customers and communities first

• We embrace changes and innovate courageously

• We grow together through spirited teamwork

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.  

Equal Opportunity Employer:

At TELUS International, we are proud to be an equal-opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

Additional Job Description

Join a groundbreaking project at the intersection of AI and audiology, collaborating with one of Silicon Valley's most iconic tech giants! TELUS AI is seeking a skilled Licensed Hearing Aid Dispenser to support our research team in Sunnyvale. In this unique role, you'll blend your expertise in ear impressions with cutting-edge AI technology, contributing to innovations that could reshape the future of personal audio devices. As our 3D Ear Mapping Specialist, you'll work in a dynamic environment known for its commitment to design excellence and user experience, interacting directly with study participants and creating precise ear impressions using advanced silicone molds. This position offers an exciting opportunity to apply your specialized skills in a setting where "thinking different" is not just encouraged, but expected. You'll be at the forefront of a project that bridges traditional audiology with next-generation technology, potentially influencing products used by millions worldwide.

EEO Statement

At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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