Retail Guitar Repair Tech - Base Pay + Commissions Job at Guitar Center, Coal Valley, IL

aThpSFU2V2FUMzhBMnNkYWNVTGVpdzhobEE9PQ==
  • Guitar Center
  • Coal Valley, IL

Job Description

POSITION OVERVIEW:

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.

A few special characteristics that make our Repair Technicians successful :

  • Customer Focus : Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
  • Initiative : Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales and leadership.
  • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
  • Training : Able to effectively train learners and communicate info and techniques so that they are retained.

As our Repair Technician, you will:

  • Interact with customers, ensuring a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work
  • Additional duties as assigned

Why Guitar Center? Here's just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

Requirements:

  • Skilled understanding of repairing Guitars

Preferences:

  • Foundational product knowledge on Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job-related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1-818-735-8800 ext. 2862 or by sending an email to recruiting@guitarcenter.com .

Job Tags

Full time, Local area,

Similar Jobs

PetSitter.com

Pet Sitter Wanted - Boston Pet Sitter Wanted $40/Day Experience With Animals A Must! Job at PetSitter.com

 ...care! Looking for consistent doggy day care once or twice a week, dog walks and a potential for boarding. My dog needs to be the only...  ...is a huge bonus! We usually need about 1-2 days a week for daycare and Friday and Saturday nights around 7 for walks. Times can be... 

Impact Solutions, Inc.

Class A Team Drivers F334 Job at Impact Solutions, Inc.

 ...Job Description Job Description Hiring immediately! Class A CDL Team Drivers Ten 2 Seven, Inc. contracts with FedEx to provide consistent runs for our drivers. Ten Seven has been in business for over 10 years providing best in class services. We offer Dedicated... 

Chipotle

Regional Recruiter Job at Chipotle

 ...Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations...  .... THE OPPORTUNITY We're looking for a Regional Recruiter to support our restaurant leadership. You should have a proven... 

Explore Charleston

Human Resources & Education Assistant Job at Explore Charleston

 ...Job Description JOB TITLE:\t\tHuman Resources & Education Assistant, Charleston Area CVB DEPARTMENT:\tFinance & HR DATE:\t\t\tJanuary...  ...tFUNCTION: This position is responsible for supporting the human resources & education functions of the Bureau to ensure... 

Colvin Resources Group

Human Resources Assistant Job at Colvin Resources Group

 ...Dallas traffic control and traffic safety company is hiring: Bilingual (Spanish) Human Resource Specialist We are seeking a Human Resources Assistant with experience in the construction industry to support hiring and HR operations with a focus on a blue-collar workforce...